It's been over three months, and Etsy still hasn't taken any action to fix the issue of messages being sent to the Spam folder.
This time, a $1,300 sale was completely lost because the message was wrongly labeled as spam. The notification didn’t appear, and the client ended up purchasing a similar item outside of Etsy.
I'm creating this thread for sellers to share how much they've lost in sales due to this Spam Error. I'll start:
- Yesterday: $1,300
- Last month: $5,000 (or more)
- November: $3,000 (or more)
Feel free to share how much you've lost due to this issue.
