Something went wrong and we couldn’t add that to your cart

[JUJUBEPRINTS]

When customers try to add items from my shop to their cart, they get the error message: “something went wrong we couldn’t add that to your cart”. My shop is not on vacation mode and all items are up to date as far as I can tell. Any guidance on this issue would be appreciated!

[NanaLetha]

I had no problem adding one of your listings to my cart.

[ArtsyCrafty]

Just added two of your listings to my cart, no problem(s) incurred.

[LingoSignWorks]

I've had customers complain of the same issue the past week.  Seems to be a random bug.  Wish they would get around to fixing some of these issues.

[MCKHandmadeCreations]

I have the same issue! How do we fix this issue? 

[ArtDollsbyJD]

Are they using the app?  If they are using an older version that can create that issue.  Have them reinstall the app.

[AshplansDesigns]

I have the same problem and I don’t know how to fix it 

[PrintVibeExpressions]

Hi I having the same problem any updated how to fix this problem. Please help

[DopeByCharles]

Hey did you find out how to fix that error adding to cart

[ModAngie · Accepted solution]

Hello!

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Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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