Hi everyone! I have a MacBook Air, running Safari and yesterday all of the Etsy webpages for my shop wouldn't load right. They were totally out of wack. I googled, and found a page from Apple Support that fixed the problem!
Here is the website - scroll down to where it says 'Test with a private window'
I followed the instructions exactly and it fixed it within minutes!
Here are the instructions copied and pasted:
A website can store cookies, caches, and other data on your Mac, and issues with that data can affect your use of the website. To prevent the website from using that data, view it in a private window: From the menu bar in Safari, choose File > New Private Window, or press Shift-Command-N.
If that works, use the following steps to remove the website's data, including its caches and cookies. The website can then create new data as needed. If it's a website that you sign in to, make sure that you know your sign-in information before continuing.
Choose Safari > Settings (or Preferences), then click Privacy.
Click Manage Website Data.
Select the affected website from the list shown.
Click Remove.
Click Done.
Open the website again in a non-private browser window.
It worked....thanks so much.
Thank you, it fixed my glitchy page! Much appreciated.
We had a major Solar Flare/Geomagnetic storm happen this past weekend to earth.. a simple Google search showed that the internet could be affected from Sat- Monday or Tuesday. I did have problems Monday but since then all was fine. I even checked with Apple and they confirmed that the Solar flare was messing with things.
Not sure it would impact my ipad one week later?
Thank you so much. Just fixed my glitchy page! Very much appreciated.
Doesn’t work on my Ipad. No private window option. Just happened today. Augh.
Doesn’t work on my ipad
This is crazy. I am going to try to get chat help if I can find it. Have a pending order and need access.
Hi,
Go to Safari- Settings- Clear History and Website Data.
It worked on my Ipad Air.
Hope this will help!
worked on my mac - thank you!
Thank you so much!!!!
I have to do this every other day!
Anyone know how to fix this on iPad?