Shop not fully registered

[RAFgifts]

Hi 

This the second message I have received stating that my shop:

Hello dear seller!

A customer wanted to purchase a product, but an error occurred while placing an order. The system writes “Shop is not fully registered”.

The system says that you need to recheck the store

What should I be doing or who can I contact ?

Are these fake messages ??

[NanaLetha]

SCAM!

[ModAngie · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Mark as Spam.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

[ArtHaas]

This is not a helpful reply.  Is a "shop not fully registered" a legitimate problem?  If so, how does one fix it Is this a common place scam? The message ends with an entsy.com link NOT hot linked, rather requiring cut and paste and then it takes me a 404 site.

[LynnsLittleShop]

Move it to the spam folder and keep being vigilent, they tend to target new shops.

[ArtHaas]

I meant to say an "etsy.com" non hot link that takes me to a 404 page

[ThePurplePuppy]

@ArtHaas 

Do you not understand? Is a "shop not fully registered" a legitimate problem? 

NO

This is a SCAM. You have been contacted by a SCAMMER, not Etsy.

You are extremely lucky that it took you to a 404 page and not their scam website, where they will ask for your financial details . Put these in spam folder where they belong.

Please reread ModAngie's reply to you. IT DOES tell you how to avoid these scammers.

[ArtHaas]

Thank you!  I will do that-I just needed to know if it were a scam or not.

[ButterflyFeetDigital]

Scammers tend to target new shops.
Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.