Shop not accessible for some shop operators in Germany!

[VintageKreativecke]

Since yesterday, many German shop operators no longer have access to their Etsy shop. Error message 429.

I'm forwarding this problem, I'm not affected myself.

Some have tried to reach support via different email addresses. This is not possible. You are repeatedly reminded to use the chat function. Unfortunately, you cannot use the chat function due to the inaccessibility of your shops. Urgent request to Etsy Support to solve this problem quickly, as some people already have overdue orders and are of course upset.

[MaCoMue]

Wir sind ebenfalls betroffen und können den etsy support nicht erreichen. In der Anwort auf die Mail zum etsy Support wird auf den Chat Button verwiesen, der nicht erreichbar ist. Zugang haben wir lediglich noch über das Handy. Dort gibt es den Chat Button nicht. Was kann getan werden?

[BagmakerSupply]

Etsy also seems to use the 429 error when they block an IP address / VPN.

"We only have access via cell phone." Have you tried your mobile browser?

[VintageKreativecke]

Alle die das Problem haben, haben mehrere Browser ausprobiert und bei einigen ist die App nicht betroffen sondern nur die Browserversion. Etsy ist sich des Problems jedoch jetzt bewusst und arbeitet an einer Lösung.

[Amaradorn]

Bumping so your post gets seen by the Support team. I hope there is a swift resolution.

[JDTotesnDolls]

If using a VPN, Etsy is not very accommodating for VPN.  I had to turn mine off to access Etsy  and I'm in the US. 

You can reach Support by going into Help from here possibly and using a support button at the bottom of an article.

@ModFabio   Are you available to help?  Thank you. 

[BethanyHandy · Accepted solution]

Thank you for your report. We're aware of an issue that may affect site availability for some members at this time and we're looking into it now.

[bellecoseschmuck]

Friday from morning to late night, Saturday from morning till late afternoon.! No possibility to reach support or daily bug-listing ! No possibility to work on my sold jewelry and shipping in time! 

[ErinBessGifts]

I'm having this same issue. Who can I contact about it? I'm located in USA..