I'm sure this is an easy fix, but I can't figure out. I arranged my shop items through my computer (newest items at the top) but when a customer visits my shop on their phone the items are all mixed up. Help!
@JLJoyDesigns: "... when a customer visits my shop on their phone ..." By "phone" do you mean an app or using their mobile browser?
I think it's just the mobile browser. I pasted my pages link to my facebook page so freinds could check out my page. I assume it's just the mobile browser since not everyone has the app
It always defaults to relevance on the app, I wish they'd let us choose how customers see it like they do for website version
As visitors to your shop can select the order they wish to see your items, different people will see different things.
You cannot do anything about how your shop appears on the app. It does not follow the browser store front.
Besides visitors to your shop can change how they see your shop anyways so I would not stress over it.