Shop Still in Vacation Mode – Verification Taking Longer Than Expected

[MullionRouge]

Hello everyone,

My Etsy shop has been placed on vacation mode by Etsy, and in the Shop Manager, it says:

"Your shop will stay in Holiday mode while we review your info. This means you won't be able to receive new orders until we finish verifying your info (which usually takes up to 48 hours after you uploaded your document). No need to do anything else right now – we'll reach out if we need more details from you."

It has been about 4 days now, and I haven’t received any updates or further instructions.

Has anyone else experienced this? Is there anything I can do to expedite the process or get more information?

Thank you in advance for your help!

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.