Shop Manager Stuck

My shop manager drop down window is stuck and it’s blocking my stats. Only on my iPad though. 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
5 Replies

Re: Shop Manager Stuck

@SheilaDavisDesigns: Based on the many other recent posts about similar issues, it appears that a recent Apple update introduced breaking changes.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Shop Manager Stuck

@BagmakerSupply:  It is not only happening on Apple products.  I have an android tablet using Chrome and it is not working there.  Switched to Firefox on the android and it is still not working.  I submitted a ticket a few days ago and haven't heard back from them yet.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
NanaLetha
Community Maker

Re: Shop Manager Stuck

@BagmakerSupply  I have all Apple products (phone, desktop and iPad) and don't have that problem.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Shop Manager Stuck

@NanaLetha: Thank you for the update. A number of people have mentioned experiencing issues with only some versions of the Apple operating system and it working correctly on earlier versions.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Shop Manager Stuck

Do you use the Etsy app or browser? 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.