Shop Link

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Good Morning!

I noticed that the shop link at the top right on all listings is broken.  It only takes you down to the bottom of the listing which is very confusing for buyers.  It appears there is a link down at the bottom of the listing but customers are never going to go looking down below for a link.  

Is this broken or has it been disabled so that link will never work?

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Re: Shop Link

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Re: Shop Link

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@WoolandWhimsyCompany I'm a bit confused.  The link at the top right?  Is this the shop name link you're talking about? 
Are you on your desktop or the app?  Please be a bit more specific.  I clicked on your shop, a listing, then your shop name (the only link to click at the top right).

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Re: Shop Link

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I am on desktop/Safari browser.  Yes, the shop link at the top right of each listing now takes you down to the bottom of the page with 6 tiny pics of other items in my shop but about 8 much bigger pics of competitors listings. 

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Re: Shop Link

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@WoolandWhimsyCompany   Ahh, I see that, according to @audreytherese, this is another test floating around. Fortunately (or unfortunately!), it is a select few buyers, NOT the shop, that are in the test.  This means not everyone will experience the phenomenon you're describing.   
It certainly sounds confusing.  We've accessed the whole shop for YEARS by clicking the shop name!!

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Re: Shop Link

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JustMeToo
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Re: Shop Link

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@WoolandWhimsyCompany   It's horrible.  I have it as well.  You click on the shop name thinking it will take you back to their front page, and instead it just drops down to the bottom of the listing page you're already on!  Why don't they fix what's actually broken rather than breaking what's already fixed!

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PrimFun
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Re: Shop Link

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I haven't seen it yet.  Just another tinkering.  Try not to get too upset about it as Etsy will change again at some point.  I just try to go with the flow. 

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Re: Shop Link

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This is a big mess. Customers are going to be totally confused, as if sales being down are not bad enough. Unless a returning customer has our shop page bookmarked or someone searches on google with our shop name, they can't easily access the shop front page from an item page anymore. Before you just clicked on our name to reach the shop's first item page. If you are lucky and accidentally click on the new front shop title that is at the bottom of the item page, you can get to a shop's front page, but no other way. On top of that, when you access our front page finally, items in our shop have all been re-arranged to show "relevancy" (who's???), not our Etsy shop setting of the "most recent". I think the robots have run amok. None of this makes any sense....except to sell all the other stuff that is now on our item pages, but not ours.

 

See my remarks under this forum link: https://community.etsy.com/t5/Technical-Issues/Show-Sold-listings-doesn-t-work-now/m-p/149049279#M93...

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EventfulInk
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Re: Shop Link

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Another example of Etsy being so single product focused!  Very very frustrating!  I'm one of those that it happens to when I'm looking a product listing page.  If my customers also have this "feature" turned on when browsing my shop, it's so bad!  Even when the user is dropped lower in the page there is no "visible" link that they can click to go to my shop home, they have to over over my shop name to see that it's clickable. And only showing 4 other products in my shop under that with no easy / visible option to see more makes it even more difficult for shoppers to easily tell that you have so much more in your shop. 

I hope this is a limited test and not going to be permanent!

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