Shipping adding extra costs when over 10 items per item.

We are noticing a random increase in shipping costs when our customers are ordering 10 items plus and is adding shipping cost to per item instead of the normal shipping rate for an order. 

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NanaLetha
Inspiration Maker

Re: Shipping adding extra costs when over 10 items per item.

You have to enter a shipping cost for ships with another item 

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Re: Shipping adding extra costs when over 10 items per item.

Shipping is charged entirely according to how you set it up.

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TheCozyHoneycomb
Conversation Maker

Re: Shipping adding extra costs when over 10 items per item.

If you use calculated shipping, I would check that you have all your package profiles filled out correctly. I think you need to have a package size listed that's big enough for all the items purchased. Settings - Shipping Settings - Package Preferences

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