Shipping Profiles

[JoniCouture]

Can someone please provide advise on how to set up priority shipping for a custom order?  I offer a free shipping per Etsy's recommendation and now I need to send an order using priority shipping. The customer plans to pay for the priority shipping,  I set the custom order up to calculate the order as priority shipping, but the shipping still appears as free.

I think international shipping might appear as free also, not sure at this point as I am overwhelmed!

Thank you in advance!

[CappuccinoLace · Accepted solution]

"It's not possible to choose a calculated delivery profile for custom orders at this time."

https://help.etsy.com/hc/en-gb/articles/115015663107-How-to-Offer-Custom-Items-and-Reserved-Listings...

You need to input a price in the shipping box on the custom order.

You can't select a calculated shipping profile, and if you select a fixed shipping profile that has free shipping, that's what it'll be.

[TinLizziAntiques]

Roll the shipping cost into the item price to be sure you get enough funds. I don't think you can override a free shipping guarantee for your whole shop.

[JoniCouture]

So, that's why the shipping didn't appear!  I appreciate your help!