Several products won’t let customers ad to cart

[Glitznglamhomenparty]

Several of my products won’t let customers add to cart. It gives an error message. How do I fix it?

[TheVintagePineapple]

This seems to be the newest version of a scam message.  I had no trouble adding one of your bows to my cart.

Put those messages into your spam folder.  Do not respond and definitely do not give out any personal or financial info. 

[Amaradorn]

I was able to add all your items to my basket/cart fine.

Are you trying to add your items to your own cart?

What does the error message say?

Is it like this? https://community.etsy.com/t5/Technical-Issues/Technical-issues/m-p/147566136#M901845

[TheVintagePineapple]

@Amaradorn Unfortunately, this is the 3rd OP by a new seller in the past 30 minutes getting the same message.  A 4th seller reported it in one of those OPs, too.  Yet another version has reared its scammy head. 

[mommawhazelsquilts]

There is nothing to fix.

Send these messages directly to spam.

[ButterflyFeetDigital]

Scammers tend to target new shops.
Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.

[ModAngie · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Mark as Spam.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.