I'm trying to do a search and all the thumbnail images, listing titles, prices, etc. disappear a second after the page loads. The only thing I see is a page filled with Add to Cart buttons and More Like This--->.
I'm on a Windows 10 laptop using Chrome.
This is what I'm seeing: Screenshot
I see everything "normally" (as normal as things get for Etsy search....) in Firefox right now.
Have you tried restarting the machine?
Yes, that's the first thing I tried.
Perhaps some binge worthy tv is in your future then? : )
When mine gets weird...it is time for me to delete the history/cookies.
I did that and restarted.
I guess that's my cue to find something else to do besides spend my Etsy gift card!
I've done some troubleshooting on my end:
1. Cleared cache/cookies and restarted my laptop.
2. Reset Chrome through my browser settings.
I've determined these things:
1. I can use search on Etsy in a Chrome incognito window whether I'm signed in or not.
2. I can use search on Etsy in Edge whether I'm signed in or not.
3. I cannot use search on Etsy in a regular Chrome browser window whether I'm signed in or not.
4. I can use search on the Etsy buyer app.
5. I'm only having issues on Etsy.
It all points to a glitch between Chrome and Etsy. I'm not putting anymore energy into this since apparently it's just happening to me. I'm flexible enough to find a workaround.
I can't leave this alone. LOL Tonight I uninstalled and reinstalled Chrome and search is still screwed up. I got into an Etsy chat (first time ever!) and it was forwarded to another agent who asked for my screenshot. That agent determined it is indeed a technical issue and they supposedly forwarded it to tech support. Now I have to wait, probably forever, for an email. I predict my search will be broken until I retire my shop.
Final update. I just figured out it was AdBlock Plus that caused the problem.
I also never heard back from Etsy. Shocker.