Search appears to be stuck

I have relisted a couple of times in the past hour and they have yet to appear on at least two of their search pages.  I have cleaned up cache, but still nothing.  Anybody else?  

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ChillwolfArt
Conversation Maker

Re: Search appears to be stuck

Hi, I went into your Shop and Filtered to Most Recent. I saw that your first item was Listed Today, so I plugged the entire Title into the Search Bar. You come up on Pg. 1. Top Row is Etsy Picks, then start the other search results. You are in the second row, last item on the Right. I know we all get different results though.

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Re: Search appears to be stuck

Thank you for taking the time, @ChillwolfArt.  I was going at it as if I were a buyer looking for the most recent in a certain category.  It appears that sellers in my little corner of Etsy may be the only ones having listing/relisting issues (I know that at least one other seller has attempted a relist but it never showed up), as digital items are appearing on the search page after my last relist that actually made it onto a search page, which was hours ago.

I attempted contact through Help and jumped through all the hoops with no luck, and am back to square one.  I am hopeful that come Monday morning Etsy tech people will find it and Chat may be able to help, if and when it ever shows up, but from what I've heard the Chat people aren't that helpful. 

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Amaradorn
Community Maker

Re: Search appears to be stuck

I recently published a brand new listing and then, out of curiosity went to browse the category and sub category and filtered by most recent. I could not see my listing in the first few pages. I thought this was odd but perhaps I had not waited long enough. Or perhaps there were hundreds of other listings all published at the same time and I did not look far enough back in the results. The listing does (now) show up in search results if I use the title keywords so I'm not sure what happened there.

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Re: Search appears to be stuck

The last time this happened to me, probably over a year ago, I was able to actually write directly to Etsy Help from the Help Desk, explained the problem, and they fixed it.  That path no longer exists, it's just a circular path that leads back to the beginning.  The Etsy Issues page always says that no problems have been reported. Etsy doesn't monitor the Forums, Chat is manned by ill-informed people (or maybe bots?).  How does Etsy know when something is wrong since there is no way to "report an issue"??? 

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