I posted this in "All About Shipping" and no one was able to help. Perhaps an admin can help.
I am having a problem creating scan sheets. When I try to create one, I select the orders that should be on the scan sheet, press the button to generate the scan sheet and get an error message that "No labels available for your filter settings". I have tried adjusting all of the filters and it does not work. I have tried it in Safari, Edge and Brave browsers and no luck. It only happens in one of my shops - CharleneSevier.etsy.com. Not the shop I am posting from.
All were going to US addresses. The labels were printed, I tried to generate the scan sheet and the packages were shipped on the same day.
Thanks for any help you can give me, Charlene
