Scammers?

[HelloKonnichiwa]

I received 3 emails from “Etsy” that I had messages between midnight and 12:05 am but it didn’t show any message alerts on my app.  When I clicked on one message there was no content other than to “view your message” button.  I did not click on it and erased them thinking if messages were truly sent , they would eventually appear through the app but nothing yet.

Anyone else have this experience?  Scammers?  

[FourSonsWoodworking]

etsy emails show up in the etsy mailbox. 

[HelloKonnichiwa · Accepted solution]

Yep, no messages in my Etsy mailbox..scammers for sure!!  

[FallenAngelBrass · Accepted solution]

Every message in my Etsy Messages Inbox has this attached.  Do you see anything like it on your messages?  It's from Etsy so that you can learn all about protecting yourself from scams on Etsy Messages.

To stay protected, stay on Etsy. Never follow links to other sites, and don’t share contact, account, or financial info with anyone in Messages. Learn how to spot spam.

[HelloKonnichiwa]

Thanks for this.  That was so weird, no messages on my Etsy shop so far so it’s definitely scam.  I will always check messages from the site or app over my emails from on.  So scary!

[ButterflyFeetDigital]

Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

[ModAngie · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Report.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.