Sales figures incorrect

I've only had 3 sales to date, yet my sales stats show 2! This has never been adjusted by Etsy and I cannot understand why. The 3rd sale in question never received any feedback or interaction from my buyer. I had confirmation it was delivered and the item appears as 'Sold Out' in my listings history. While I may only have 3 sales, it doesn't do my shop any favours to state I have only 2! It seems impossible to contact Customer Support directly. Any advice would be gratefully received!

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Re: Sales figures incorrect

That is odd. When you click on your past sales it clearly shows 3 distinct paintings being sold, yet the number does say 2. 

Sorry, I unfortunately don't have any advice. 

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