Sale decline bug?

[Fiscraftland]

Hello ,
One of my client messaged me saying '

'' hi! i’m sorry to bother you, but i tried to place an order and it keeps getting declined, could it be that there are some issues with etsy or maybe the item I was trying to get? I wanted to purchase the himalaya dolphin baby 100g ''

I haven't had any sales as of today. Is there an issue on my end or etsy end? or is it buyers having issues of her? 

Please help. 

[TrinityAntiques]

Perhaps its an issue with her credit / payment card, I have just added to the basket and seems to be working well for me.

[TheWestcountryWitch]

No issues my end. It's likely the buyers card issue--be wary in case this buyer suggests taking the sale off of etsy. I have had a few scammers attempt this with me--they say they can't purchase via etsy, suggest moving off sight, you post out the order and they instantly do a card charge back for a free item.