Customer gave 5 stars which shows on "Orders" but dashboard shows zero stars and picture is not the product but the buyers avatar...

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Re: Review

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To me the only thing that matters is what buyers see on my shop home page.

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FabioMcMustache
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Re: Review

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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NanaLetha
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Re: Review

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If you are talking about the one left on Jan 28th - I can see that in your shop along with a pic of what they bought.

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Re: Review

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Yes, that review and the one using "Orders & Shipping" are correct.  But the one on my dashboard is still zero stars with the wrong picture.  

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Re: Review

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dashboard appears to be showing outline stars, not solid colour stars.

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Re: Review

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To me the only thing that matters is what buyers see on my shop home page.

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HollyHillStudios
Inspiration Seeker

Re: Review

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I have the same issue as you.

575 sales at 5.0 but on my Etsy shop it is showing 4.8

How can this be amended? Many thanks in advance Tim

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FabioMcMustache
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Re: Review

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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