Review Responses Not Displayed on App

So I downloaded the buyer (orange) app after reading some concerning posts about some shops' listings not being visible on the app. Mine are, thankfully (& I feel *really* frustrated for those that aren't)! My issue is that a review I posted a response to doesn't show my reply. It's there on desktop & mobile site but not the app. This isn't good considering how many buyers use the app. Makes me look unprofessional & like I don't care enough to respond.

Is this the same for everyone else? Just another sub-par feature of the app we have to accept? (Like shipping upgrades not being visible) Or a glitch? Why do Etsy continue to encourage buyers to install an app that isn't fit for purpose?

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NanaLetha
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Re: Review Responses Not Displayed on App

Using the buyer app, I can see your responses.

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Re: Review Responses Not Displayed on App

Really? That's good! Wonder why I can't. Can you tell me which ones you see them under please? I only noticed one missing before I posted 

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Re: Review Responses Not Displayed on App

@tildeathstudios 

I see your replies when I look on the app too. The most recent replies I see are dated October 22 and October 15. 

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Re: Review Responses Not Displayed on App

Ahh, they're visible in the Reviews tab but not in the reviews on the listings. Not sure how that makes any sense but thank you both for looking

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NanaLetha
Community Maker

Re: Review Responses Not Displayed on App

@tildeathstudios  they have never been visible in the reviews within the listings.

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Re: Review Responses Not Displayed on App

Ok, so a design flaw rather than a glitch then

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