Renewal fees to reactivate in date listings.

[NeedlesandPinsOnline]

Etsy is asking me for renewal fees to change inactive listings to active listings even though the listings do not expire until June. Anybody had a similar experience? 

[NanaLetha]

Your shop is on vacation mode so why would you want to reactiveate any listings?

[ChromaMystic]

It appears that their shop is now out of vacation mode. 

[dayspringcollectible]

How are you getting this request?

As far as I know Etsy doesn't "ask" for renewals.  They simply stay expired until you are ready to put them back in play.  And there is no reason for them to have you renew when they are still active.

It sounds to me like someone is trying to scam you, hoping to get you to either pay them directly or reveal log-in info about your shop.

Did you by chance have a bunch of listings that Etsy expired on April 2 to correct the glitch of listings not renewing properly?  If so, it would be related to that.

[JenMRamosHandmade]

I think they’re referring to the little dialog box that pops up when you reactivate or renew. It’s an ask in the sense that it’s giving you and opportunity to cancel your action. 

[JenMRamosHandmade]

I just experienced this too! I did a market and deactivated my account (put it on vacation mode). When I returned home I deactivated individual listings that sold or that I wanted to adjust/add new photos. When checking my finances to see my weekly deposits I noticed not only renewed listings, but also re-activated listings had incurred a fee. This is totally new to me, and I’ve been doing this for a while.

So yeah - expired listings told me so was agreeing to pay 20 cents to renew. Deactivated listings did not alert me of the fee so until I checked finances for fees, I was unaware  

[BootifulLabels]

The clock does not stop on listings that are reactivated, it continues to countdown on the inactive listing until it reaches the expiry date.  If you have auto-renew active, those listings will renew for another four months and you will see a renewal fee.  If you are planning on being away a while, you should make sure you switch all listings to manual renew, so that they don't automatically renew.  Then when you come back you can pick and choose what you want to renew.

[JenMRamosHandmade]

I’m aware of that. ALL of my listings are manually renewed listings and they weren’t expired. I deactivated them to add new photos and such and have the listing not be live. I make one of a kind items and set vacation mode for the day I’m doing a market so I can better sort things when I get home. 

[JenMRamosHandmade]

Just want to follow up that I sent an email (“contact us”) to Etsy as well as a screenshot of finances where some say “renew expired” and some simply say “renew listing.” I asked for a refund of the latter fees. Nowhere in the FAQs or seller handbook is this outlined as a new fee. I’ve always been able to edit de-activated listings, then re-activate without a fee as long as it’s within the same 4-month listing period for which I’ve already paid.