Renewal fee’s when shop is on vaca

[mammajane]

My father passed in January, I put my shop on vaca at that time. Even though my items are not live, Etsy is renewing them and taking the fee. When I realized this I changed all of my listings to manual, But I still have a bill and my shop is still not open. Why is Etsy nickel and diming me while my shop is on vaca? At this point I am so close to closing my shop and it was the only way of me making money for a long time. Etsy do better.

[NanaLetha]

That’s the way renewals have worked for a long time.

[EarSugarHandmade]

Unfortunately it has been that way for a long time, but I agree it’s a sneaky thing to do.  If the shop isn’t open/paused the renewal should pause too.  Nickel and dime for more shareholder profit is exactly what it is.  I’m very sorry to hear of your father’s passing.  My condolences. 

[Adorabilities]

I'm sorry you're dealing with this during such a sad time. 
If you want to avoid renewal fees, you need to deactivate your listings instead of just putting your shop on vacation. Even setting listings to manual renewal in a closed shop doesn't always work -- I know from personal experience. It's been that way for many years.

[LoonMtEmbroidnCrafts]

I never thought of deactivating listing for vacation. Thanks!

[LoonMtEmbroidnCrafts]

I'm sorry to hear about your father. Hope you have some happy memories!