GrandGear
Conversation Maker

Regaining Star Seller Review award

I'm not sure this is the correct section and I am sorry if my question has been covered elsewhere, but I could not find an answer.

My question is:

If a buyer gives you a negative/bad review rating of 1 star and it causes a loss of of your star seller review star. Then buyer reconsiders and amends the rating to 5 stars, will this allow your star seller award to appear again?

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Re: Regaining Star Seller Review award

I think the stats do update, but it may not appear until the following month

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GrandGear
Conversation Maker

Re: Regaining Star Seller Review award

Thank you for your reply. I've only just thought about it and wondered. It seems a little unfair if they didn't re-award the star, but much in life is unfair.

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Re: Regaining Star Seller Review award

Etsy calculates the star seller calculation once a month

whatever it is when the calculation is done, is what you get

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GrandGear
Conversation Maker

Re: Regaining Star Seller Review award

Thank you. It makes sense now. I think I was imagining an instant re-appointment. 

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