I'm not sure this is the correct section and I am sorry if my question has been covered elsewhere, but I could not find an answer.
My question is:
If a buyer gives you a negative/bad review rating of 1 star and it causes a loss of of your star seller review star. Then buyer reconsiders and amends the rating to 5 stars, will this allow your star seller award to appear again?
I think the stats do update, but it may not appear until the following month
Thank you for your reply. I've only just thought about it and wondered. It seems a little unfair if they didn't re-award the star, but much in life is unfair.
Etsy calculates the star seller calculation once a month
whatever it is when the calculation is done, is what you get
Thank you. It makes sense now. I think I was imagining an instant re-appointment.