Chaiv
Crafty Poster

Refund loading window glitch

I'm working in Chrome, on a laptop. After clicking to complete a refund, it gets stuck on the loading window. The refund does go thru when I check in another tab, but the loading window persists and never goes away. 

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ChillwolfArt
Conversation Maker

Re: Refund loading window glitch

@Chaiv  Hi, This is something which started for me anyway, on Sept. 8. When I go to issue a Partial Shipping Refund, and get to the part where it says "Preview Refund", the page is white and it hangs up. I wait a few seconds and hit F5 (Redisplay Page). Then it shows the Refund did take place. Also, when I go to the Orders Page > 3 dots > Print Invoice, it shows the Refund on the Invoice (in red font). I always print a copy of the Invoice for my Customer, as well as one for myself. But yes, the Refund does go thru (for me anyway), it's just that the page keeps hanging up. 

Hope this helps.

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Chaiv
Crafty Poster

Re: Refund loading window glitch

@ChillwolfArt Yes thank you. Not a critical glitch, just a nuisance. 

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swatchoclock
Conversation Maker

Re: Refund loading window glitch

I have noticed this as well, earlier this week. I refreshed the screen (I figured that nothing could go wrong which has not potentially already gone wrong) and it loaded the order showing the processed refund. It is annoying yes, I hope they fix it, but refreshing the screen should do it.

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