I was issued a refund today for an order that was not as described. I didn't receive any notification from etsy, no email. I checked my payment processor and no refund there either. The original order shows as refunded on the etsy receipt though. I know it can take a few days to process, but in the past I have received an email notification about the refund. Any idea what is happening here?
It now takes about 24 - 48 hours to receive email confirmation from Etsy for refunds. It has something to do with the new program: refunds vs. Etsy credits - supposedly, buyer's choice.
Is it possible you received Etsy credit?
Nope, checked that.
It now takes about 24 - 48 hours to receive email confirmation from Etsy for refunds. It has something to do with the new program: refunds vs. Etsy credits - supposedly, buyer's choice.
Oh good grief. Sounds like Etsy is not processing refunds in a timely manner.