GianGael
Inspiration Seeker

Refund dispute

Buyer opened a case for missing items. I shipped missing items but Etsy issued a full refund after buyer was notified of new shipment. How do I dispute the refund?

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Franziska
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Re: Refund dispute

There is a way to appeal, and maybe someone will chime in with that link.  But, maybe it's easier to just do a package intercept to get the new shipment returned to you?

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