ThymeCraft
Inspiration Seeker

Red error message trying to update bank details

So in the middle of bank verification my details were unlinked supposedly canceling the progress, yet now im sitting with a whole slew of problems. I can't update my bank details, a red error message saying hmm, that didn't work try again pops up and thats it. I also now have a warning on my dashboard telling me if i dont enter the verification code i got my store will be suspended in 50 days, yet when i go to payment settings there is no option or space to put in the code. I have been calling and messaging and etsy help is useless. Are you gonna keep my money from me forever? Gonna suspend my 3 year old hard worked store because of a glitch in YOUR system? This is unacceptable. You will not STOP hearing from untill you fix the problem you broke.

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Re: Red error message trying to update bank details

The boxes to enter the codes are not there straight away and take about 48 hrs to appear.

 

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ThymeCraft
Inspiration Seeker

Re: Red error message trying to update bank details

It has been a week, it was there but disappeared the moment my bank was unlinked. 

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