App vs Laptop

[PurpleLimeDesignCo]

Hi all,

After 48 hours I am still getting the stitch awry message when I try to do a listing from my laptop.

However, when I go on the seller app on my phone that doesn't happen.  Is there no way to upload listings on a laptop/pc rather than phone?  That'll take forever as my eyesight isn't the greatest.

I've checked and I have the same version of chrome on my laptop as phone as far as I can see. 

Sorry if this has been asked 1000 times but I've only just started my shop and it's very frustrating not to be able to just get on with it.

Any advice greatly appreciated.

[SVGRox]

Hi

Looked like this happened in March but was fixed. 

Hi folks, many thanks for your reports and apologies for the issues you've encountered! It looks like this have resolved now: https://www.etsystatus.com/incidents/jx7mjrz904pb 

If you are experiencing residual issues, please let us know (after you've ruled out any caching issues and cleared your browser history etc). Thank you all!

Otherwise contact Etsy support