BellaStamps
Inspiration Seeker

Received strange mesage

Hi not sure why i received a strange message from Etsy saying my account was temporarily suspended. 

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Re: Received strange mesage

Your shop is still visible!

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Re: Received strange mesage

Your shop is active, so the message you received is possibly a scam. Legitimate Etsy messages will be in your message center in the "From Etsy" folder. 

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NanaLetha
Inspiration Maker

Re: Received strange mesage

Mark as spam 

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Re: Received strange mesage

@BellaStamps: You can always check if your shop is suspended by going to your shop home page. If it is suspended, none of your listings will be available and they will be replaced by a message put up by Etsy. As others have mentioned, you no doubt received a scam attempt. Real messages from Etsy are now going into their own section (labeled as "From Etsy") on your Messages page when using a browser or have a colored blurb of text on the Message, saying "From Etsy" if using the app https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899 

Be sure to mark the message as SPAM so that it does not affect your stats (at last report you cannot do that using the seller app only a browser, even your mobile browser, or the buyer app).

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