This is crazy…I now have duplicate listings showing up in my shop. All of my OOAK listings are set to manual renew..I’ve double checked and items have only been renewed once. Yet, somehow, there are two of the same item showing in my shop each with different expiration dates. This has happened twice now with two different listings, since Etsy reinstated a listing after falsely accusing me of counterfeiting. This may become problematic if I don’t have the materials to make more than one. Has this happened to anyone else?
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@DivineCrossings I looked thru each Section in your Shop. And I didn't see duplicates (desktop computer, Chrome). You may have already removed them, but that is definitely weird (the duplication).
I'm so glad Etsy re-instated your listing. It would peeve me off to no end to be falsely accused of something.
@ChillwolfArt @I did already delete the dupes because I’m running a little low on the beads I used to make the piece. It was preemptive… in case there was the one-in-a-zillion chance that the listing sold, I’d didn’t want to be caught with my pants down (so to speak lol).
Do the duplicated listings have the same listing ID? (check the url)
I wonder if there's a bug where the deactivated listings get duplicated as well as reactivated. If that is the case then who is paying for the second listing? Check your finances breakdown. Etsy may owe you fees back.
@Amaradorn @Yup…doesn’t seem to have been charged. But the expiration dates were different…so odd! Unfortunately, I deleted the duplicate…didn’t even think to check the listing ID (face palm).
@DivineCrossings - This thread earlier in the week:
While I wasn't quite sure which problem the OP of the thread considered to be more important, they did mention that they were seeing duplicates of some listings in their shop. It could be a glitch that disappears or somehow tied to the shop manager?
@JMOldeVintage @I’ll check out that link…thanks! It only started after Etsy erroneously pulled a listing, claiming counterfeit. That listing was reinstated after review, but this issue seems to coincide with that reinstatement. Someone (I think it was @SmudgePlant) noticed another duplicate in my shop earlier in the week.
This is happening to me now! It started with Etsy making dupes of my Draft listings. I used their online chat & was informed to just delete the dupes.
But that has now spread to my Active listings! I found NINE duplicate active listings a week and a half ago. Chat person said they would put an investigative team on it & it should be resolved in a COUPLE OF DAYS which obviously didn't happen. They reimbursed me for those 9. BUT I need to now spend copious amounts of time looking for PAST fees they charged me for that I did not owe. The person also told me to let them know right away if any more showed up, then THEY BLOCKED ME FROM THEIR CHAT FEATURE. There are now MORE dupe Active listings and they are so spread out it's hard to catch them all as they are rarely listed close together. I spent HOURS taking screenshots of them to send to Etsy a week & a half ago. I am so mad. Tomorrow a friend is going to call Etsy as I can't hear perfectly on the phone. What an unbelievable way for a platform to treat its sellers. AND, it's a mistake on Etsy's end so it should be THEIR responsibility to spend hours finding dupes - NOT MINE!!!!!
Hello!
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