A customer purchased a digital product (already delivered) and wants to leave me a review, but it won't let her until May 2026. It seems she's not the only customer experiencing this problem. Can you fix this error? Thank you.
@NeusDesigns: Sadly, this has been reported a number of times in this forum and there does not appear to have been a response from Etsy.
Just so you know, even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy moderators do sometimes read and reply to posts).
This has happened off and on over the years. It seems to happen when Etsy is making changes to certain things. Have the buyer contact Etsy or you can contact to let them know of the error.
Etsy is not here in the forums. The moderators work with the posts and sometimes will report but they don't see everything.