[RESOLVED] Members Cannot Reply to Forums/Teams Threads

[ModFabio]

Hello, everyone!

We are aware of a potential technical issue affecting our Community Forums and preventing members from replying to threads (both within the main Forums and also Teams).

Our technical team is working on it right now and will let y'all know as soon as we have an update.

FINAL UPDATE (10:05 AM ET)
We have successfully validated the fix, which should be live on your end soon. Thank you for your patience, everyone! We'll keep a close eye on this one to make sure things run smoothly again moving forward.

UPDATE #4 (09:55 AM ET)
Our team has identified the issue, and a fix is being deployed

UPDATE #3 (09:32 AM ET)
A fix is underway, and some members might be able to post replies now. Please note that inconsistencies are expected until the fix is verified. Feel free to use this thread to test it out in the meantime!

UPDATE #2 (08:16 AM ET)
Our partners at Lithium were able to replicate the issue on their end - a solution should be underway ASAP.

UPDATE #1 (08:05 AM ET)
We will be merging all of your individual threads into this one - while they will show up as replies, this doesn't mean the issue has been resolved just yet. This is simply a measure to keep the front page organized.

Stay tuned to this post for updates.

[lalarossa]

ADMIN! FORUM! WE CAN'T PUBLISH ANSWERS!!!


NOTE FROM ADMIN: We are working on it [Announcement Thread].

[ElementsDeco]

Is it just me or everyone else? (laptop)


NOTE FROM ADMIN: We are working on it [Announcement Thread].

[NiseesNeedles]

Would not have started new discussion, as there are several, but could also not reply to those.

NOTE FROM ADMIN: We are working on it [Announcement Thread].

[OwlAlwaysKnit]

@ReginaldSpleen  its not just you seems to be a site issue, couldn't reply to your post


NOTE FROM ADMIN: We are working on it [Announcement Thread].

[SugarTaffySoap]

I can't post in the Forums. There's another thread about this but I was unable to Reply in that thread.

I had to start a new discussion to post this.

NOTE FROM ADMIN: We are working on it [Announcement Thread].

[ReginaldSpleen]

Just seeing if starting a new thread works.

I'm not able to reply to threads at the moment. I enter my response, click reply, and nothing happens!

NOTE FROM ADMIN: We are working on it [Announcement Thread].

[ThoreauFair]

I cannot update a discussion board on our team this morning and I am wondering anyone else is having an issue?

NOTE FROM ADMIN: We are working on it [Announcement Thread].

[AnnaleasFinest]

Dear Admin, there seems to be a malfunction in the forums, we're not able to post replies in the forums.

Dear all, I already contacted chat an hour ago and notified a mod.

Now, that I see others are having the same issue, I'm relieved.

NOTE FROM ADMIN: We are working on it [Announcement Thread].

[ModFabio]

Testing - let's see if this one goes through!

Edit: Yes! Please note we can't verify that the issue is fully resolved yet, but it is underway. We appreciate y'alls patience < 3

[HarshandSweet935plus]

I was able to post from Chrome. 

[SugarTaffySoap]

Testing my post. Thank you Fabiano! 

[AnnaleasFinest]

Firefox, thank you!

[Amaradorn]

Thank you.

[ModFabio]

UPDATE #4 (09:55 AM ET) - Our team has identified the issue, and a fix is being deployed.

[ModFabio · Accepted solution]

FINAL UPDATE (10:05 AM ET) - We have successfully validated the fix, which should be live on your end soon. Thank you for your patience, everyone! We'll keep a close eye on this one to make sure things run smoothly again moving forward.