rivenkibooth
Inspiration Seeker

Quantity not updating correctly?

So I made 10 pieces of an item I am selling, when I put on listing I entered quantity: 10 and automatic renewal.
Few days ago someone purchased an item and quantity still shows as 10 available. Does automatic renewal means it will renew so 10 every time is available? I don't really understand how it works

Labels (2)
Translate to English There was a problem fetching the translation.
0 Likes
3 Replies
NanaLetha
Inspiration Maker

Re: Quantity not updating correctly?

If someone buys one it should renew with a new quantity of 9.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
StudioAvai
Conversation Maker

Re: Quantity not updating correctly?

I have the same problem I think but mine is not on automatic renewal.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NoFrogsAllowed
Conversation Maker

Re: Quantity not updating correctly?

Automatic renewal is only when an item expires after 4 months without selling.  When you have a quantity of more than 1 and you sell 1 that is auto renew sold and the quantity is supposed to go down by 1.  Sounds like some kind of glitch.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.