Purchase Notification through Messages

[TheLastBestArt]

First week as a seller. I was excited to receive a message from “Angela” that she was interested in purchasing an item, but the transaction would not go through. After responding by asking which item, I received a reply that the item has been purchased but my account is frozen and I need to verify my identity through the below link. I did not respond.  A little disappointed that I did not make my first sale

[NanaLetha]

Mark the message as spam.

[GlassyFields]

Legitimate purchase notifications will show on your dashboard and show as a transaction in your financials. They'll also show up in your Orders with a lot of detail.

Anything less is spam. Sadly, scammers and spammers target new shops. You'll need to mark these as spam and optionally report them to Etsy.

[ModAngie · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Mark as Spam.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

[BagmakerSupply]

@TheLastBestArt: As pointed out, new shops are often targets of scammers. Take a few minutes to read the provided links and search this forum for other hints.

Incomplete shops (no location, avatar, about, policies, etc) like yours are particularly attractive to scammers. Plus an incomplete shop will suffer in search and in the eyes of a prospective real buyer.