I have 6 sales currently this morning with them all sitting at the status "Processing Etsy order"

We're still processing your order and will follow up with a confirmation email as soon as this is complete. Most orders process within 72 hours, although they may occasionally take longer.

6 sales in a row all withing 1 hour all saying the same issue when historically over the last 12 months I've been lucky if I've had 6 in total

 

Anyone else having issues?

 

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Yes it's a pain. I've only just worked all night to catch up with orders too, now I'll fall behind again 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Yes I have one as well, first time ever I hope it gets resolved soon as this time of year it is something we could do with out 

Translate to English There was a problem fetching the translation.
0 Likes
SunnytyDE
Community Maker

Betreff: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Yup, I also have 2 processing orders. One right after the other. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

I would urge you all to chat to them and raise this urgently (took me on hold for 40 minutes), see a sample of the type of chat going on:

(Etsy)Mona
In this case, I would suggest you to please wait as sometimes the order takes between 48-72 hours to complete processing. If this time fails then we will raise your issue to our technical team.

(Etsy)Mona 
Hopefully this will be resolved in this timeframe.

(Me) No, this is not right this needs raised urgently, its a Priority incident Cant it be raised to technical just now?

(Etsy)Mona 

I have checked some of your orders are processed and some are in Not paid status.  Let me inform you that Klarna may still be reviewing the order. It can take between 48-72 hours to complete processing

 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

I'm losing it with the guy i'm chatting too

Translate to English There was a problem fetching the translation.
1 Like

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

I just got told


"I am getting your point but at this time we have not received this issue from any other sellers through our platform"

 

Translate to English There was a problem fetching the translation.
0 Likes
A1Personalised
Inspiration Seeker

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

My chat wait times says 1-2days!

Translate to English There was a problem fetching the translation.
0 Likes

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

My chat button is nowhere to be found.

Translate to English There was a problem fetching the translation.
1 Like

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

@dippeldiundscribble 

Thats because of the different time zones. In Germany you can see the chat button at 3 pm.

 

Translate to English There was a problem fetching the translation.
0 Likes

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

@LauterFarben 

Mir sind die verschiedenen Zeitzonen durchaus bewusst. 

Ich habe den Chat bereits durch Umwege erreicht. Aktuell an Warteschlangenposition 5 (von 14)

Translate to English There was a problem fetching the translation.
0 Likes

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Same here

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Following!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Kailajewellery
Inspiration Seeker

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

I have the same issue.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

I have the same issue with two orders in succession this morning 'not paid'

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Please contact Etsy via chat is you can, the more who raise it then quicker it will get fixed
https://help.etsy.com/hc/en-gb/requests/new?segment=selling#issue_sell_desposits_fees-contact_select  

Translate to English There was a problem fetching the translation.
4 Likes
Reply
Loading...
GlitteramaCrafts
Conversation Maker

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Me too!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Yes, I'm having the same problem too! Hope Etsy short it soon!!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Same here, eight in a row showing not paid.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Yes, same problem and most of mine are supposed to be instant downloads, so buyers are not happy. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Yes, same here!  I've never seen this message before in any of my past sales!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Some are starting to come through properly again now

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Scrap that, some are and some aren't!!

Translate to English There was a problem fetching the translation.
0 Likes

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Ive had a couple - hit and miss atm

Translate to English There was a problem fetching the translation.
1 Like

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

I've just had one of the two that were showing as not paid resolve itself. Hopefully they are working through this. Not great though!

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: Processing Etsy order on new sales this morning - Sales marked as Not Paid

Jump to solution

Same here, had 15 opened and and 6 have now went through so at least its moving

Translate to English There was a problem fetching the translation.
1 Like
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.