Problem with Instagram links

[stuartroadvintage]

Wondering if anyone else is seeing this?

When I use the link function in IG stories and click on it, it shows a green "free shipping" banner below the item.

When you click into it, it's correct, but initially it shows free shipping on things that it doesn't apply to.

[RebecaMojicaJewelry]

I think the issue is the Etsy app itself (which is presumably where the IG links lead you, correct?)

If so - this is a known issue. I’ve reported it to Etsy’s team with screenshots a couple weeks ago. I did this after multiple buyers reached out about it because they were feeling baited-and-switched. Please also reach out to Etsy help; they’re more likely to fix the issue if more sellers report it!

[stuartroadvintage]

Yeah, obviously not a priority for them...

[stuartroadvintage]

@RebecaMojicaJewelry  Thanks for weighing in. Yes, it is the link inside the Etsy app. I will send them some screen shots as well.