Problem saving new product

[AussiePosterCo]

Hello,

I have tried multiple times to save a new product, but I keep getting the error: "hmm, we're having trouble saving your changes.  Try again, and if this keeps happening, contact Etsy Support."  I can easily add other products, but this specific one is not working.  Please assist.

[AnniebelloPaper]

Are you starting from scratch or editing an existing listing? Make sure everything that needs to be filled in is filled in. Check you haven't put a space in front of titles. Perhaps clear your cache, log out and back in... have you tried turning it off and back on again (sorry couldn't resist)

[AnnaleasFinest]

Try another browser, Etsy prefers Chrome, work from another device.... so try a laptop, if you're on the phone, or, if this is a new listing, try a new one.

[AussiePosterCo · Accepted solution]

Resolved the issue!  Thanks for your suggestions, but it turned out to be that one of the image descriptions said 249/250 characters (which wasn't showing an error), but I thought I'd try reducing by a few characters since it was so close to the limit - that worked.  So, if anyone else has a similar issue, give reducing text close to the limit a try.

[Wayshowers]

You just saved my butt!! Thank you for posting the fix!! 

[Ciacio]

I have the same problem but it did'n work for me...

[Ciacio]

I have the same problem, but it didn't work for me...

[Ciacio]

I have the same problem but this solutions doesn't work for me

[ModAngie · Accepted solution]

Hello!

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Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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