Problem adding photo to message

[KathleenLeSueur]

I’m suddenly having a problem adding a photo to a message. Anyone else having this problem?

[ArtDollsbyJD]

Did you try refreshing or rebooting to see if it a computer issue and not Etsy?

[ChristmasIsLove]

Did you try a different browser? Is the photo the right size/format for message attachments? 

[KathleenLeSueur]

I did try restart. The photo was copied from a listing to photos. I have always been able to do it before. I use Safari and have never had a problem before.

[KathleenLeSueur]

Tried later and it worked fine. I don’t know why.

[BeCrafty4Less]

I’m having that problem. I can’t find were to upload photo to message!!!! Buyer what’s to see photo… I’m not sure what happen to that we’re You were able to do it before !!! Where is it now?

[ModJose · Accepted solution]

Hello!

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