Hello Etsy Support and Community,I am facing a problem updating my bank account from a Turkish bank to my new Payoneer account (USD).When I created my Etsy shop, I selected Turkey as the country and added a Turkish bank account. Later, I got a Payoneer account based in the United States and updated my shop address and tax information to match it.However, I still cannot change the bank account country. It remains locked as Turkey, and my shop still shows the old Turkish bank (ending with 1942), even though I want to switch to Payoneer.I also received a message that my listing is under review and buyers cannot make purchases. I believe this might be related to the payment settings.I already paid listing fees and spent a lot of time setting up my shop. I don’t want to start over.Could someone from the Etsy team help me Why can’t I change the bank country?Why is the old bank account still showing?Is there any way to switch to Payoneer without opening a new shop? Thank you in advance.Yusuf
I'm not sure this link will work, but here is the call back number :
and if the phone number doesn't work, here is an email, just remember to send one email, then wait for a reply and if it sounds not like a person, keep clicking on I need more help, if you start another email to them, they think you got an answer to your first one and you will go to the back of the line,
@Papelryn: Hopefully one of the Etsy moderators will see your thread and forward your issue on to a specialist team. In the meantime, have you read https://help.etsy.com/hc/en-us/articles/115015775908-How-to-Update-and-Verify-Your-Bank-Account-for-... ?