Salve. Mi può aiutare qualcuno come procede prima vendita? Perché mi arrivano messaggi che devo dare il mio email, che non riescono accreditare soldi . Grazie
Scam! Mark as spam
This is a scam, you do not show a sale in your dashboard, so there is no sale. This person is trying to get you email so they can send you some email messages pretending to be Etsy so that you will give them your banking information. Do not respond, just move the message to spam, Etsy will remove their account.
This is a scam. Don’t respond or provide any personal or financial information. Send it to spam.
Make it part of your daily routine to visit the forums. You can learn so much about ongoing concerns, problems, glitches, and scams. Stay informed!
For the full discussion about recent scams, see here: https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...
@EmilenaCreazioni: It is a SCAM - you might want to read the excellent post by @bradgoodell in https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema... and https://community.etsy.com/t5/Technical-Issues/Why-do-they-ask-me-for-my-e-mail-in-order-to-make-a-p...
There is also official information from Etsy at https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages?segm...
If you have not already done so, you may want to read https://help.etsy.com/hc/en-us/articles/115015710308-What-to-Do-After-You-Sell-an-Item?segment=selli... for an overview how orders work for sellers.
Be sure to mark the message as SPAM so that it does not affect your stats.