Price variation for "everywhere else" glitch

[FrenchKissFactory]

I've been having problems with Etsy lately :

1) I have a price variation for items I sell in France vs. "Everywhere Else" (the difference absorbs extra shipping costs outside France). I recently had 2 orders from the United States that got charged the France price.

On the main listings page the prices that showed under the item were correct. But then, when I clicked in to edit the listing and scrolled down to the price fields, I discovered the price for Everywhere Else was the same as France!

I don't understand how this happened. I have had many sales from that listing where people outside France paid the higher/correct price.

2) The 2nd order at the lower/wrong price sold me out of the item.

Etsy ended up automatically cancelling the order because of suspicious activity on the customer side - but despite cancelling the order, Etsy still considered my listing as "sold out" so I had to renew it and pay another listing fee. 

Has anyone else had these problems ?

[BagmakerSupply]

@FrenchKissFactory: "but despite cancelling the order, Etsy still considered my listing as "sold out" so I had to renew it and pay another listing fee." Check the transactions on your payments page, you should see the appropriate credits.

[CappuccinoLace]

1) The domestic/global item price has been glitchy from when they added it to the new listing format.

[3DMakerist]

I've had this too with 2 of my orders, I had to cancel these orders as the cost of shipping is too high for me to absorb. 

This is what Etsy Support told me. I've changed mine so far and will see if the "everywhere else" price is correct.

"Upon checking out some of your orders I can see you're using the new version of your listings called New Listing Experience: The new listing experience is an updated, streamlined listing experience for sellers. Toggle between sections from the navigation bar at the top of the page to quickly access the listing information you want to add or edit.
 
That said. Please change to old version on the blue banner on the top of your listing. Then please try to update the prices "Everywhere else" and  "Domestic price". When listing a new item:  
1. In the Shipping area select an existing shipping profile in Shipping options, or select Enter custom shipping options to set up shipping settings specific to this listing.  
2. Under Shipping prices, select I’ll enter fixed prices manually. 
3. Add information to the Country of origin, Origin postal code, and Processing time fields. In the Standard shipping section, you will set which countries you’ll ship to (domestic shipping is required by default). Everywhere Else allows you to create a flat-rate price for shipping to everywhere in the world."

[CappuccinoLace]

Yes, use the old listing format for domestic/global item price.

shipping settings have nothing to do with it, but I don't blame CS for not knowing this -> the feature isn't available for US sellers.