Hello
My shop was forced by Etsy to holiday mode when i mistakenly created new Payoneer account and later i was closed by payoneer because i had old verified account of same business. so i tried to contact both customer support and didnt worked out so i have login on old account in payoneer and have applied for name change and provided documents of my another company which got approved same day and then i have deleted bank details also from old account. then i have emailed to Payoneer again from new account email and they asked me to give us new bank account but i have emailed them multiple times in 2 days to check again that my bank account is not connected with old account and from old account already its name changed approved so kindly approve this account. and in evening i got email from payoneer that your account is approved and they have not asked for any documents except personal Government ID and then i contact them for same and they informed me that since you had old account with same details so we dont need it again and after 5-10 min i got email from etsy that Great news – you’ve been enrolled in Etsy Payments and can start receiving new orders.
Then i started to list the products and i got to know that buyer is not able to purchase from my shop. When buyer purchase something and order successfully they are getting automatic cancellation email from Etsy that order is cancelled. I have contacted Etsy Support but they are also not helping out. they use only copy pasted replies.
