Photos Cropped: They did it again

Hi everybody!

▬▬ They've done it again: our photos in search results are now... rectangular and vertical! As a result (2x3 aspect ratio), all text on the sides of the photos is cropped. 

► The result can be seen on the desktop version: https://www.etsy.com/search?q=Yugoslavia%20poster
► In the mobile version of the site, the photos are still square.

It feels like some kind of mockery. Two years have passed (there was a thread about it here -- https://community.etsy.com/t5/Technical-Issues/Photos-Cropped/td-p/142352616), and now, after making the photos square, they're changing them again!

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Re: Photos Cropped: They did it again

I'm seeing the exact same thing. Seriously!

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Re: Photos Cropped: They did it again

Getting ridiculous, probably wouldn't click on most of the results in a search now because you can't see what it is anyone is selling. 

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FancyTogs
Community Maker

Re: Photos Cropped: They did it again

2:3 really?  are you sure? (divide width in pixels by height in pixels = 0.6666). That's quite an extreme aspect ratio.

That's interesting because a couple of weeks ago I am sure I was seeing 3:4 (0.75), but I just checked and I now see 4:5 (0.80).

Etsy are possibly testing a variety of aspect ratios. 

The aspect ratio is set by a single parameter in the CSS applied to the standard square thumbnail image, so it is simple for them to change it.

 

I wonder if they'll test 9:16 (0.5625) too?

 

Lawrence (Clare's other half)

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Re: Photos Cropped: They did it again

Sorry, I'm not sure. Maybe you are right - 4:5.

In any case, they are vertical and cut our current photos.

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Chrysalism
Conversation Maker

Re: Photos Cropped: They did it again

If they are going to continue to mess with aspect ratios, they really just need to have 2 thumbnail image slots- one for vertical and one for horizontal/square. It's extremely difficult to magically compose a compelling image that looks great in all 3 aspect ratios.

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NanaLetha
Inspiration Maker

Re: Photos Cropped: They did it again

Since Etsy is constantly messing with photos, I never change mine. If they want to play, let them.

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Re: Photos Cropped: They did it again

Looks terrible. This is the first time I'm finally seeing it and it makes us look like we don't know how to take proper photos of our products. 

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Re: Photos Cropped: They did it again

It's a test. Not everybody sees the same thing.

Etsy always uses the slowest period of the year to make changes and see how they affect purchasing habits and conversion rates.

Don't change anything until Etsy makes an announcement or changes policy.

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Re: Photos Cropped: They did it again

Yes, you're probably right.

Creating 300-400 previews again is crazy!!! (I manually create previews in Photoshop for each of our restored posters!)

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OneEyeCatStudio
Conversation Maker

Re: Photos Cropped: They did it again

 

Somehow, someone at Etsy thinks that this is just going to make people throw their money at Etsy.

THIS is what will turn Etsy around.

THIS is what is going to make up for all the Temu stuff being sold as handmade here.

THIS is going to fix the search that shows you everything except what you asked to see.

 

YES INDEED!

 

 

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SewlyButtons
Conversation Maker

Re: Photos Cropped: They did it again

Why can't etsy do what virtually every other platform does. Provide a "space" for the image to drop in to. If the space is square but the image being uploaded is rectangular, make the longest side of the image match the length of the square "space". Then the resulting square as being shown to browsers will just have some empty space top and bottom. The same would apply to a portrait image being uploaded. Make the longest side match the height of the square "space" and then leave empty space on the sides. NEVER crop the image being uploaded. They could experiment with square, landscape, portrait... whatever... and not interfere with the image itself. Makes NO sense to me at all to do it the way etsy does. Simple coding would take care of it... way better than hundreds of hours of work dumped on to the shoulders of sellers....

Example: eBay does it the way I described...

See this thread, too:
https://community.etsy.com/t5/Providing-Great-Customer-Service/ETSY-For-gawd-s-sake-just-STOP-muckin...

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Re: Photos Cropped: They did it again

Yes, I’m seeing that too when I run a search—images showing vertically (like a portrait). I get that Etsy likes to “test” things, but these constant changes wear people down.

What often gets overlooked is the real cost of these experiments. Every time Etsy rolls out a new display format or other “visual tweak,” there’s labor involved—designers, developers, testers, managers—all of that costs money. And when the change is cosmetic and doesn’t clearly improve the buying or selling experience, it’s hard to justify that expense.

For shareholders, that’s money pulled away from potential profits. For sellers, it’s another layer of inconsistency to work around when we’re just trying to present our products clearly. It is becoming near to impossible to stay in sync with Etsy. Small, thoughtful changes are one thing—but constant, frivolous adjustments just erode trust and waste resources.

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Re: Photos Cropped: They did it again

Well when they switched to squares, they said it was based on a month of testing & swore that buyers preferred squares. Do buyers prefer vertical images now instead? I prefer NOT seeing badly cropped photos. I adjusted some of my photos to better display for square crops. But I'm not doing that work again for verticals.

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PrimFun
Community Maker

Re: Photos Cropped: They did it again

4:3 is what it has been for several years.  Etsy has always preferred landscape or square to horizontal.

What has changed is the thumbnail.  It's portrait now ala Instagram style which doesn't work well.

I am not going to spend time trying to get better thumbnails.  This old camel's back is broken over this.  I'm just going to live with it.   

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Re: Photos Cropped: They did it again

@PrimFun 

I think there might be some confusion in the terminology. Landscape is horizontal. Etsy historically displayed square and horizontal (landscape) images in search, but the current change seems to be showing more vertical formats. That’s why it looks different now compared to what we’re used to seeing.

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ChantillyAvenue
Conversation Maker

Re: Photos Cropped: They did it again

They effed up a few of mine, but most are ok.  I can't imagine what they were thinking.  The search gallery images look just the same on my ipad & phone as they do on the PC; images badly cropped all over the place.  The bottom half or one side of pendants cropped off.  Stupid things like that.  Hard to believe they were deliberately trying for this.  It's a trainwreck.

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Re: Photos Cropped: They did it again

This is another test that has already been done in the past and failed.  Sometimes, Etsy can be very unprofessional.  

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miagefaellts
Conversation Maker

Betreff: Photos Cropped: They did it again

Ich denke es ist eher mit Fehler mit der Formatierung .

Etsy hat  mal wieder versucht etwas "Neues" einzuführen. Und da sie das hier schienbar immer im laufenden Betrieb machen müssen (jeder normale Webseitenbesitzer macht sowas in einem Backup oder Child Theme) zerschießen sie immer ihre eigene Seite.

Diesmal gib es Änderungen beim Feld "Personalisierung". Wenn man etwas einfach so umstellt wird das immer wieder vorkommen. Ist aber extrem unprofessionell. 

 

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Re: Photos Cropped: They did it again

I'm glad others have noticed this.  I have been selling on Etsy since 2016 and I am really very pretty sure that at one time the suggested cropping was square.  I have used square photos for many, many years now, and I use as much of that square for my items as I can.  I like the uniformity of all the photos being square, too.  It makes for a cleaner, more professional display, in my opinion.

When they crop the photos to make them vertical (portrait), they crop out the sides of the photos and that can result in a shoddy presentation to the customer.  Maybe I'm selling a glass, that will look fine.  But an oval casserole will just look stupid with the side handles being cut off, like I don't know how to take photos.


They just DO these things, regardless of how we feel about it.  Why do they think this is better?  It's abhorrent and I makes ME even less inclined to shop on Etsy.  


Dave
CoxRetros

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