Phantom orders!

[InfiniteRealmsStore]

ok - weird phenomenon in the last week - I've had two 'orders' that showed as revenue and renewals, but never got a chaching or notification of a new order.

They stayed up for about an hour before disappearing as if they'd never happened...

Anyone else had this?

[NanaLetha]

Scammer. Etsy didn’t clear them.

[ModAngie · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Report.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.