Hello everyone,
I’m having an ongoing issue with business verification on Etsy Payments due to a sync problem between Payoneer and Etsy.
My details are correct in Payoneer.
When Etsy pulls the data, it changes the state and generates an incorrect ZIP code.
Etsy also shows “Primary Taxpayer ID: No information on file”, but this field is for EU VAT numbers and doesn’t apply in my case. My taxpayer ID already appears correctly in the “Additional taxpayer ID” field.
I’ve opened multiple tickets with Etsy Support. They told me this would be escalated after 48h, but it has now been 12 days with no answer, even after I sent numerous emails and screenshots.
This is preventing me from operating my shop, and I’m very dissatisfied with the lack of response.
Has anyone else experienced this Payoneer–Etsy sync problem? How did you get Etsy to actually escalate or resolve it?
Thanks.
