Ophelle
Inspiration Seeker

Payment processing

I have an order that is still in payment processing for almost 24 hours. What happens? Don't know what to do with my client?
 
Oreder is: #2482251671 
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Re: Payment processing

You wait.

Your buyer will have received an email saying the payment is processing.

Your processing time to ship the item doesn't start until the payment is cleared.

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Re: Payment processing

You DO nothing with your client.  They know the order hasn't gone thru yet.  Both of you will know if it processes successfully or not.

Nothing you can do but wait.

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C20Ceramics
Conversation Maker

Re: Payment processing

I just received and order and the funds from it, then received a notice from Etsy that the order is still processing. Issues with a lot of the Etsy website today, a little while ago all the orders from the past month vanished...now they are back. 

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