The ETSY shipping label system just reported, "You just purchased zero labels" and a return to the orders page shows the order has disappeared. No shipping labels were shown so none could be printed/purchased. Where did the label go? Why did my order disappear? How do I get the shipping label that the ETSY system did not create and marked as not purchased?
Same, just came on here to see if anyone else was having the same issue. My order did eventually show up in the Completed tab, and I was able to print the label… then it took a another few mins to show up in my Finances as paid for.
Order number Buyer name Labels
XXXXXX | XXXXXXX | 1 |
Order number and customer name blocked out. Second order same problem. Can not print what is not there. Order has been removed from list.
Etsy is experiencing major glitches today. Your label/order problem may be part of what looks like a system-wide issue.
This just happened to me with 2 out of 8 labels. But as soon as I went back in to figure it out, they are in completed and I can print the labels. Printed just fine.
As others have said I am having the same issue. At first I was like what in the world?!?!?!?!
But then I just went to my completed orders and was able to print out the label no problem and then the payment came through a few minutes later.
Also everything on etsy is taking forever to load and some of my open orders have been disappearing randomly and reappearing.
I think etsy is just full of glitches this morning.
Yes, said the label I tried to purchase had failed. The order disappeared from the open list and showed up in completed. I was able to print it from that page. Not going to attempt anymore at this point.