Ednahmoda
Inspiration Seeker

Payment methods are locked so my account is suspended

We talked to live support about all the details but they couldn't fix it. There is a serious problem with the Etsy system. I made my payment to open a store. However, when I sell, the system where I can receive payment does not open. All redirect links give errors. I cannot make corrections such as tax, the Edit link button is closed and does not open. I made all the corrections that the live support team contacted me but there was no improvement. The support team said they forwarded the situation to the authorized team but went off air without telling me when I could get a response. My account is suspended due to a problem caused by Etsy and I cannot upload products. Please help me as soon as possible. I used my last money to open a store.

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BaggieAggie
Conversation Maker

Re: Payment methods are locked so my account is suspended

Your shop is not suspended. It's in 'vacation mode'. 

Live support can't help you with this as they are outsourced and can only pass your query on to the relevant Etsy department.

No-one here can sort this out for you as we're all just sellers.  Can you access your shop dashboard? If so, go to HELP, then CONTACT to send Etsy a message. You will probably get an auto reply that has nothing to do with your query, so just reply to it that you still need help. Do NOT start another message, as that will cancel your previous message and send you back to the bottom of the queue. Also, bear in mind that Etsy Support is very slow, so may take several days to get back to you.

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