Account on holiday mode

[Lesacollection]

Hi,

Etsy put me on Holidays mode 2 months now few weeks ago all verified but again on holiday mode.

Your shop will stay in Holiday mode while we review your info

This means you won't be able to receive new orders until we finish verifying your info (which usually takes up to 48 hours after you uploaded your document). No need to do anything else right now – we'll reach out if we need more details from you.

What do i need to do?

Thank you for your time.

KInd regards,

[NanaLetha]

The Etsy messages says just to wait!

[Lesacollection]

No response from Etsy

[SugarTaffySoap]

@Lesacollection  How long ago was it put on vacation mode? Your sentence isn't clear.

[Lesacollection]

Hi,

Since August 18TH 20213.

[ArtDollsbyJD · Accepted solution]

It can take Etsy 10 days or better.

Did you supply all documentation such as ID and bank information?  Did you verify your bank?  I think some in the UK had to verify their bank accounts again.

If it is orders make sure to get all orders out with tracking or signed (UK)

Are you sending items with tracking?  Responding to all messages within 24 hours?

You are in the UK?  Your shop policies are not UK compliant.

Etsy may als investigate if you are designing your items with the help of a POD.  If others design your items they must be listed in the about page.

You can wait or you cansend an email through Contact us to request an update.   If you have an email from Etsy, reply back to that email.

[Lesacollection]

Hi,

More than 8 days and never heard from Etsy team.

How can i get help?

Kind regards,

Lesa Collection Ltd

[Lesacollection]

Thank you very much for your time.

Yes all verification done 3 weeks ago and showing verified.

 Last time receive email from Etsy and all sorted so quick. Yes this is Uk base store.

[CanaCoPrints]

Did they resolve the issue? The same has just happened to our store.

[Lesacollection]

Hi,

not yet.

hope they will sort this soon. Same happen in 3 time in last few month.

[Lesacollection]

Hi,

Still on Holidays mode.

[BravoCreatives]

@Lesacollection I'm glad to see that your shop is back open. Could you share how you were able to achieve this? Perhaps there's some new information that could help other sellers in the same situation. Thank you!

[Stickyteesuk]

Hii, 

My shop is on holiday mode and everything is verified aswell it’s been more then 2 weeks now I tried to email etsy but didn’t got any response yet i need help if any one knows any solution please let me know thanks

[BravoCreatives]

@Stickyteesuk I am so sorry for your situation. Please read my post about it. https://community.etsy.com/t5/Managing-Your-Shop/quot-Vacation-Mode-quot-by-Etsy-now-I-have-a-term-t...

[DullSparklePreowned]

Etsy has done this to me supplied all information over a month ago and still nothing no contact apart from the auto email and they gave no contact 

[BoxBoxNowStore]

HI, I saw your shop not active. 

it is your intention or again by ETsy comes to your shop?

thank you

[ArtRaro]

Hi Etsy Community,

I created my Etsy account using Pakistani details, and it has been in holiday mode for the past few days. Etsy requested me to upload my original government ID, which I did, but my account is still in holiday mode.

Has anyone experienced this before? What should I do next to get my shop active again? Any guidance would be greatly appreciated!

Thanks in advance!

Abdul Malik,

ArtRaro